Degree and Certificate Programs

Computer Sciences and Information Technology

Networking Services Technology (Desktop Support) (2146)

Associate in Science or Associate in Applied Science

The Networking Services Technology program of study focuses on computer systems and network support. All specialties within this program require completion of a common set of general elective and professional core courses. The professional core requirements teach the fundamental skills and knowledge required for microcomputer and network support. These courses include the objectives from both the A+ and Network+ certifications. Each specialty expands upon the professional core into specific areas of further study.

The Desktop Support Specialty allows students to become familiar with the latest desktop application software (i.e., Microsoft Office, desktop publishing, CAD, graphic design, multimedia, web page design, etc.). Building from the foundation in microcomputer and network support, graduates will become specialists in supporting computers on the desktop in the work or classroom environment. Graduates may find positions such as desktop support specialist, office systems specialist, or even software trainer and have the opportunity to move into network support positions.

Note: Students have two degree alternatives in this program: The associate in science (A.S.) and the associate in applied science (A.A.S.). If you intend to pursue further education at the university level, you should enroll in the A.S. option. If you intend to go directly to work after completing your associate’s degree, consider the A.A.S. While the A.A.S. will not provide you with the articulation benefits of the A.S., the A.A.S. will provide you with the skills required to begin working in the field immediately upon graduation. If you are unsure of which option is best for you, please see an advisor for further counseling.

Required Courses

The following is a list of courses required for this program presented in a recommended sequence of completion. The sequence is only a suggested guide, and there is no requirement to follow the sequence precisely. Students in this program may register for any course as long as the student has met any prerequisites for that course. Where a “professional elective” is indicated in the course sequence, students may choose any course from the group of professional electives that follows the full course sequence.

Course Number and Title	Credits
CGS 1260 Microcomputer Configuration	6
ENC 1101 English Composition I	3
*Mathematics	3
*Social and Behavioral Sciences (Area A)	3
*General Education Elective — Communication Area B	3
*Humanities	3
CEN 1527 Network Configuration	4
CEN 1300 Microsoft Systems Administration	4
CEN 2304 Microsoft Advanced Systems Administration	4
CEN 2308 Internet Client Administration	4
OR
CGS 2555 Introduction to the Internet
Professional Elective (see list below)	9
CEN 1943 Internship	3
Professional Electives (see list below)	14
Total Credit Hours	63

Professional Electives

(Select from the following)
CDA 2500 Introduction to Data Communications
CGS 1060 Introductory Computer Concepts
CGS 1100 Microcomputer Applications for Business and Economics
CGS 1570 Microcomputer Applications
CGS 1580 Introduction to Desktop Publishing
CGS 2470 Computer Aided Drafting and Design
CGS 2512 Spreadsheet Concepts and Practices
CGS 2525 Introduction to Multimedia
CGS 2542 Database Concepts for Microcomputers
CGS 2571 Advanced Microcomputer Applications
CGS 2820 Web Site Design and Development
CGS 2825 Web Site Management
CIS 2401 Help Desk Support Operations
COP 1000 Introduction to Programming and Algorithm Design
COP 2612 Microcomputer Operating Systems Concepts
EME 2040 Introduction to Educational Technology
GRA 1800 Introduction to Computer Graphics
GRA 1801 Computer Illustration and Design
GRA 1821 Desktop Publishing for Graphic Design
GRA 2740 Producing Multimedia
GRA 2841 Web Page Design for the Internet
LIS 2002 Electronic Access to Information
OST 2771 Word Processing for Windows I
OST 2773 Word Processing for Windows II
OST 2812 Desktop Publishing Using Word Processing

*Refer to A.S. degree General Education Requirements.

Note: Students earning an A.S. degree must take MAC 1105, MGF 1106 or a higher level mathematics course. Students earning an A.A.S. degree must take MTB 1314, MAT 1033, or a higher level mathematics course.