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PC Support Services (5786) |
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This program is designed for persons previously or currently employed in PC support services positions. The content includes software applications and operating systems including the use of advanced software/system features and programs; electronic communication via the Internet; Web page components; the interrelationships among major components of networks; hardware and software selection and installation; integration techniques to enhance projects; and preventative hardware maintenance.
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Expected Job Growth: Increasing |
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*VPI 0100 Reading Skills |
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*VPI 0200 Mathematical Skills |
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*VPI 0300 Language Skills |
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OTA 0900 Business Systems and Technology I (150/5) |
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MKA 0043 Customer Assistance I (150/5) |
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EEV 0850 Operating Systems I (75/2.5) |
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EEV 0851 Operating Systems II (75/2.5) |
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EEV 0543 Operating Environments (75/2.5) |
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EEV 0531 Computing Architecture (75/2.5) |
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EEV 0860 Introduction to Networking (75/2.5) |
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EEV 0853 Installing and Troubleshooting Software (75/2.5) |
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EEV 0854 Customer Support and Business Practices (75/2.5) |
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OTA 0930 Postsecondary Internship (75/2.5) |
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Credit Hours: 900/ |
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Total Credit Hours: 900 Contact Hours
30 Workforce Credits |
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*Students who have satisfactory test scores are not required to take these courses. |
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Total Tuition and Fees: |
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Estimated tuition* is $1,550. Estimated cost of books, materials and fees is $700. (*for Florida residents, based on fees as of 7/03)
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