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  Florida Community College 2003-04 Programs of Study
   
  Technical Certificate
  Office Support (6100)
   
  This certificate provides individuals with the skills needed to qualify for positions such as data entry clerk, receptionist, customer service representative, or to provide additional training for individuals previously or currently employed in these occupations.
 
  Professional Courses:
  OST 1100 Keyboarding/Introduction to Word Processing (3)
  CGS 1570 Microcomputer Applications (3)
    OR CGS 1100 Microcomputer Applications for Business and Economics (4)
  OST 1581 Professional Development in the Work Environment (3)
  OST 1384 Introduction to Customer Service (3)
 
  Total Credit Hours: 12
   
  Total Tuition and Fees:
  Estimated tuition* is $700 (for Florida residents as of 7/03)
 

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