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Information Technology Technician (Desktop Support) (6145) |
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Desktop support work involves installing, configuring, repairing, and managing computer hardware and software, often in a networked environment. In this program, students gain the basic skills and knowledge required to work as an entry-level microcomputer technician or desktop support specialist. Students may also take advantage of credit-by-certification gaining credit for equivalent certifications already attained.
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| Because many of the courses in this technical certificate are taught using certification materials, with additional study, students have the added opportunity of pursuing industry recognized certifications such as CompTIA's A+ Microcomputer Technician certification and Microsoft's Certified Professional (MCP) certification.
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| All courses in this technical certificate are also included in the Information Technology Management (Systems Administrator) technical certificate and the Networking Services Technology A.S./A.A.S. degree. This means that students have the option of applying all the coursework completed in this program towards a more advanced technical certificate and an associate degree.
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CGS 1060 Introductory Computer Concepts (3) |
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OR CGS 1570 Microcomputer Applications (3) |
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CGS 1071 Network Technician Foundations (3) |
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CGS 1824 Internet Foundations (3) |
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CDA 1302 Hardware Configuration (3) |
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CDA 1403 Software Configuration (3) |
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CEN 1300 Microsoft Desktop Administration (3) |
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CEN 1304 Microsoft Server Administration (3) |
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Credit Hours: 21 |
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Total Credit Hours: 21 |
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Total Tuition and Fees: |
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Estimated tuition is $1,300 (for Florida residents, based on fees as of 7/03)
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