Computer Support Technician (5923)
The specialists in computer and network support might be called
technology’s super heroes. These expert problem solvers and troubleshooters
use automated diagnostic programs that save the day for non-technical computer
users.
You can enter this rewarding field right away by earning your
certificate as a Computer Support Technician. You will learn to install, configure
and troubleshoot computer systems and basic local area networks. The training includes
preparation for various industry certifications as well as an on-the-job
internship.
Our partnerships with Cisco Systems, Dell, IBM, Microsoft, Oracle and Sun Microsystems
provide career connections. An FCCJ intranet site posts jobs targeting our students.
Our graduates are regularly employed by CSX, JEA, Blue Cross Blue Shield, City of
Jacksonville, Medtronic, Mayo Clinic and other regional employers including the
government and military.
Admission to this program is limited and based on meeting certain
criteria. For information call 904.598.5676 or see the program manager. Students enrolled
in this program may be required to enroll in basic skills training.
This will be determined by their scores on the Test of Adult Basic
Education (TABE). Students should be advised by the instructor
or the program manager before enrolling in courses.
The Test of Adult Basic Education (TABE) is a major criterion in a student’s completion of the
program. Students who fail to meet the State of Florida’s designated exit score will be required to complete the
Vocational Preparatory Instruction (VPI). In order to complete the program successfully, students must achieve or surpass
the designated exit score(s). See Standards of Academic Progress.
Estimated tuition is $1,164 (for Florida residents, as of 7/06). Contact
the program manager for additional costs (textbooks, materials, certification
fees).
Computer Support Technician (5923)
Curriculum
| Professional Courses |
Contact Hours |
Workforce Credits |
| *VPI 0100 |
Basic Reading Skills |
|
|
| *VPI 0200 |
Basic Mathematical Skills |
|
|
| *VPI 0300 |
Basic Language Skills |
|
|
| |
|
|
|
| EEV 0543 |
Desktop Operating Systems |
60 |
2.0 |
or EEV 0547 Introduction to Desktop
Operating Systems |
30 |
1.00 |
and EER 0936 Technical Career
Exploration |
30 |
1.00 |
| EEV 0585 |
Technical Support |
60 |
2.0 |
| EEV 0531 |
Computer Peripherals and
Interfacing |
60 |
2.0 |
| EEV 0554 |
Introduction to Network
Configuaration |
60 |
2.0 |
| EEV 0575 |
Network Administration |
60 |
2.0 |
| EEV 0558 |
Unix Fundamentals |
60 |
2.0 |
| EEV 0539 |
A+ Review for Techs |
30 |
1.0 |
| EEV 0599 |
Network+ Review |
30 |
1.0 |
| EEV 0930B |
Internship |
60 |
2.0 |
| EEV 0588C |
Fiber, Voice and Data
Cabling |
60 |
2.0 |
| EEV 0597 |
Security+ |
60 |
2.0 |
| |
Total Contact Hours |
600 |
20.0 |
*Students who have satisfactory test scores
are not required to take these courses.
Students seeking a certificate or degree should contact the advisor for more information. This programs incorporates the skills and experience needed for many computer support careers. The program is designed for students seeking the necessary hands-on experience for entry level positions in the field of computer support. After completing the courses in this program, the student can transfer to a college credit program. Please contact your advisor at 904.598.5676 for more information or to apply.
