Technical Certificate

Information Technology Management (Systems Administrator) (6146)

As more companies participate in e-commerce, more specialists are needed to troubleshoot problems. Systems administrators provide day-to-day onsite administrative support. They maintain network hardware and software, analyze problems and ensure an available system to all users.

This program teaches you the basic skills and knowledge needed to work as an entry-level microcomputer technician or desktop support specialist. You then learn to administer networks in Microsoft and Linux environments.

This program may serve as the basis for pursuing industry-recognized certifications such as CompTIA’s A+ Microcomputer Technician certification, Microsoft’s Certified Systems Administrator (MCSA) certification, and various Linux certifications. You may also take advantage of credit-by-certification; courses can be skipped and credit granted for equivalent certifications already attained.

All courses in this technical certificate are also included in the Network Administrator associate degree program. You have the option of applying all of the coursework completed in this program toward an associate degree.

Florida Community College partners with manufacturers and employers to develop a workforce certified by Oracle, Microsoft and Cisco. Programs are designed to match industry demands and provide an intensive hands-on experience to ensure you are ready for the job.

Career Opportunities, Rapid Placement
FCCJ is the regional resource for employers in every type of technology. Our partnerships with Cisco Systems, Dell, IBM, Microsoft, Oracle and Sun Microsystems provide career connections. We offer an intranet site posting jobs targeting FCCJ students. Our graduates are regularly employed by CSX, JEA, Blue Cross Blue Shield, the city of Jacksonville, Medtronic, Mayo Clinic and other regional employers, including the government and military.

Annual Salaries
Computer support specialists are among the fastest growing occupations over the 2002-12 period. Starting salaries for Jacksonville average $45,000–65,000, the Florida average is $56,220 and the national average is $61,470.

Certification and Licensing
Upon completion of this program, students will be able to pursue industry-recognized certifications such as CompTIA’s A+ Microcomputer Technician certification, Microsoft’s Certified Systems Administrator (MCSA) certification, and various Linux certifications.

Articulation
Students have the option of applying all the coursework completed in this program towards the Network Administrator A.S./A.A.S. degree.

Cost
Estimated tuition for Florida residents is $1,992 (as of 07/06). Contact program manager for textbook, fees and material costs.

Information Technology Management (Systems Administrator) (6146)
Curriculum

Professional Courses
CGS 1060	Introductory Computer Concepts	3
or CGS 1570 Microcomputer Applications
CGS 1071	Network Technician Foundations	3
CGS 1824	Internet Foundations	3
CDA 1302	Hardware Configuration	3
CDA 1403	Software Configuration	3
CEN 1300	Microsoft Desktop Administration	3
CEN 1304	Microsoft Server Administration	3
COP 2341	Linux Workstation Adminstration	3
COP 2347	Linux Network Administration	3
CEN 2305	Microsoft Network Administration	3
	Total Credit Hours	30

Please see the technical certificate Graduation Requirements.