Courses
Workforce Credit Certificate Courses
This course is designed to build upon the experiences and content of the business technology education core (Business Systems I and II) so that a fundamental core of knowledge, skills, and attitudes required for todays business environment is established. Emphasis is placed on developing proficiency with computer skills, telephone skills, interpersonal skills, communication skills, conflict resolution, problem-solving, stress management, and employability skills as tools for obtaining customer care positions.
